Privacy Policy

Nicole’s Electrolysis, Inc. (doing business as Nicole’s Electrolysis)
Effective Date: 4/30/2026

Nicole’s Electrolysis, Inc. (“Nicole’s Electrolysis,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, and safeguard information through our website and in connection with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Phone number
Email address
Appointment details

Health and Treatment Information

Information you provide during intake forms
Treatment history and service records
Photos (if applicable for treatment documentation)

Technical Information (Website)

IP address
Browser and device information
Website usage data (if analytics tools are used in the future)

2. How We Use Information

We use information for the following purposes:

Providing electrolysis services
Scheduling and managing appointments
Communicating with you regarding your care
Processing payments and insurance claims
Operating and improving our business
Maintaining records as required by law

We may also use secure software systems to assist with administrative and operational functions.

3. Text Messaging (SMS)

Nicole’s Electrolysis communicates with patients via SMS for:

Appointment reminders
Scheduling updates
Treatment-related communication

Messages may be sent using platforms such as Jane App and Spruce Health.

Message frequency may vary
Standard message and data rates may apply
You may opt out at any time by replying STOP
For assistance, reply HELP or contact us at 209-294-0634

We do not send marketing text messages.

4. How We Share Information

We do not sell personal information.

We may share information with third-party service providers that support our operations, including providers of scheduling systems, communications platforms, billing services, website hosting, and other business tools. These providers are required to safeguard your information and use it only for authorized purposes.

We use vendors that support appropriate data protection standards. Where applicable, we maintain agreements designed to safeguard your information.

5. HIPAA and Health Information

Nicole’s Electrolysis is a HIPAA covered entity.

Your protected health information (PHI) is:

Used and disclosed only as permitted by law
Protected using administrative, technical, and physical safeguards

6. Use of Technology and AI

We may use secure software tools, including systems that incorporate automation or AI-assisted features, to support business operations such as:

Scheduling
Documentation
Communication
Administrative tasks

These tools are used only in connection with treatment, payment, and healthcare operations. We do not sell your information or use it for unrelated third-party purposes.

7. Data Retention

We retain personal and health information:

As required for treatment and business operations
As required by applicable laws and regulations

8. Your California Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA/CPRA), including:

The right to request access to personal information
The right to request deletion of personal information (subject to legal obligations)
The right to know how your information is used

To make a request, contact us at 209-294-0634.

We do not sell or share personal information as defined under California law.

9. Cookies and Analytics

Our website is hosted on Wix. Wix may use cookies or similar technologies for functionality and security.

Our website may use cookies and similar technologies for functionality, security, and analytics purposes. These tools help us understand how visitors use our website and improve user experience.

10. Children’s Privacy

We do not provide services to individuals under the age of 18 and do not knowingly collect information from minors.

11. Data Security

We take reasonable measures to protect your information. However, no system can be guaranteed to be completely secure.

12. Contact Information

If you have questions about this Privacy Policy or your information, please contact:

Nicole’s Electrolysis, Inc.
Phone: 209-294-0634

Email: nicolebelectrolysis@gmail.com

13. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.